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Terms and Conditions of Sale

Last updated: août 2026

1. Purpose

Ouvella lets you create an interactive digital surprise (the “gift”), accessible via a link and a QR code. It can open directly or be protected by a secret word, at the buyer’s choice. These Terms and Conditions of Sale govern the sale of this service by the publisher of Ouvella.

2. Price

The price is €4.99 including tax per gift, with no subscription. The applicable price is the one shown at the time of the order.

3. Order and payment

Payment is made online via Stripe. The gift is generated immediately after payment is confirmed.

4. Delivery

The gift is digital content delivered immediately: after payment, you get the gift link, the QR code, and a private management link (also sent by email).

5. Right of withdrawal

Since the gift is digital content supplied immediately, by confirming your order and checking the consent box you acknowledge that you waive your right of withdrawal once performance has begun with your agreement (Article L221-28 of the French Consumer Code).

6. Editing and deactivation

After purchase, you can edit the content, replace a photo or the music, change the secret word, and disable the gift at any time from your private management link.

7. Availability

The gift stays online for at least 5 years, unless you disable or delete it.

8. Legal guarantees

You benefit from the legal guarantee of conformity applicable to digital content and services (Article L224-25-1 et seq. of the French Consumer Code) and, where applicable, the warranty against hidden defects. To invoke either: contact@ouvella.com.

9. Mediation and disputes

You can use the European online dispute resolution platform: ec.europa.eu/consumers/odr.

10. Support

For any question or complaint: contact@ouvella.com.