A question, a problem with a gift, a refund request? We're here to help.
By email: contact@ouvella.com.
Write to us with the email address you used at purchase: we'll send you back your private management link, which lets you find, edit, print, or disable your gift.
From your private management link (received by email after purchase), you can edit the text, replace a photo or the music, change the secret word, see whether the gift has been opened, and disable it at any time.